Sales Policy

At RedTopis, we aim to provide an exceptional shopping experience for our customers. Please review our sales policy to understand how we handle orders, payments, and other sales-related matters.

1. Order Processing

   • Orders are processed within 1-2 business days, excluding weekends and public holidays.

   • Once your order is processed, you will receive a confirmation email with tracking information.

   • In case of any delays, our team will notify you promptly.

2. Payment Methods

   • We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.

   • All payments are processed through encrypted platforms to ensure the security of your information.

3. Shipping

   • We ship to most locations within the United States.

   • Shipping fees vary based on the order value, location, and selected shipping method.

   • Free standard shipping is available for orders over $50.

   • Estimated delivery times:

     • Standard Shipping: 3-7 business days.

     • Expedited Shipping: 1-3 business days.

   • Customers will receive a tracking number to monitor their shipments.

4. Taxes and Duties

   • Sales tax is applied to orders based on the shipping address, in compliance with local tax regulations.

   • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

5. Product Availability

   • All products are subject to availability. If an item is out of stock, we will notify you immediately and offer a replacement or refund.

6. Contact Information

   • For questions about your order, please contact us:

     • Address: 156 Bleecker St, New York, NY 10012, USA

     • Phone: (937) 247-5224

     • Email: info@redtopis.com